Well, that didn't go as planned...
I had a VMWare vCSA that was running version 7.0 GA that was in need of an update. The pre-update check ran successfully, the update was staged (5GB) and I began the installation.
After an hour, the progress was still 0%, I clicked "Cancel Installation" and received the following error:
Error in method invocation [Errno 2] No such file or directory
I then performed a graceful restart of the appliance and received the following from the VAMI when logging in using root creds:
"Update installation is in progress"
To resolve this issue I SSH'd into the appliance and performed the following:
1. Create a copy of the software_update_state.conf file. The file is located in the /etc/applmgmt/appliance/ directory
cp software_update_state.conf software_update_state_backup.conf
2. Stop the applmgmt service.
service-control --stop applmgmt
3. Delete the software_update_state.conf file.
rm software_update_state.conf
4. Confirm the applmgmt service starts successfully.
service-control --start applmgmt
I was then able to successfully log into the VAMI and complete the install.
5. I un-staged the update. (Neat, reboot not required)
6. This time, I selected "Stage and Install"
7. The update installed successfully and the vCSA is now running the latest release.
This appears to be an issue when a vCSA update is unsuccessful. Deleting the original software update state config file and having the vCSA create a fresh one looks to resolve the issue.