WinSCP and vCSA - Host is not communicating for more than 15 seconds. Still waiting...

I recently needed to pull a backup of the VCDB off a vSphere 6.5 vCSA.  I started WinSCP and received the following error:

To resolve this issue, SSH into your vCSA and run the following command to change the user's login shell to BASH:

chsh -s /bin/bash root

You will now be able to successfully connect to the vCSA.

To reverse the change run the following:

chsh -s /bin/appliancesh root